Privacy Policy

1. Information We Collect

Personal Information

When you place an order or create an account on our website, we collect personal information that you provide to us, including:

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through Stripe)
• Order history and purchase preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website and search terms used

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, communicate about your purchases, and provide customer support.
• Payment Processing: To securely process payments through our payment provider, Stripe.
• Communication: To send order confirmations, shipping updates, and respond to your inquiries.
• Marketing: To send promotional emails about new products and special offers (only if you opt-in).
• Website Improvement: To analyze website usage and improve our services and user experience.
• Legal Compliance: To comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly, including shopping cart and checkout processes.
• Performance Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Remember your preferences and settings.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

4. Third-Party Services

We work with trusted third-party service providers to help us operate our business:

• Stripe: Our payment processor handles all credit card transactions securely. We do not store your full credit card information on our servers.
• Shipping Carriers: We share necessary delivery information with shipping companies to fulfill your orders.
• Email Services: We use email service providers to send order confirmations and newsletters.
• Analytics: We use analytics tools to understand website traffic and user behavior.

These third parties are contractually required to protect your information and use it only for the purposes we specify.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:

• Secure SSL encryption for all data transmitted on our website
• Secure servers and databases with restricted access
• Regular security audits and updates
• PCI-DSS compliant payment processing through Stripe

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights Under GDPR

As a European Union-based business, we comply with the General Data Protection Regulation (GDPR). You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (subject to legal obligations).
• Right to Restriction: Request limitation of processing of your data.
• Right to Data Portability: Request transfer of your data to another service.
• Right to Object: Object to processing of your data for marketing purposes.
• Right to Withdraw Consent: Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us at info@minudesign.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for accounting and legal purposes. You can request deletion of your account and personal data at any time, subject to our legal obligations.

8. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete the information.

9. International Data Transfers

Your personal data is primarily stored and processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: