Client Care

Shipping & Returns

Shipping Information

We ship our handcrafted jewelry across the European Union with care and attention.

Standard Shipping

4.99 EUR

Delivery in 3-5 business days. Perfect for regular orders.

Express Shipping

9.99 EUR

Delivery in 1-2 business days. Ideal for gifts!

Free Shipping

Orders Over 70 EUR

Enjoy complimentary standard shipping on qualifying orders.

EU-Wide Shipping Coverage

We proudly ship to all European Union countries. Our handcrafted bracelets and jewelry are carefully packaged to ensure they arrive in perfect condition, no matter where you are in the EU.

All orders are processed within 1-2 business days. You will receive a tracking number via email once your order has been dispatched, allowing you to follow your package every step of the way.

Delivery times are estimates and may vary during peak seasons or holidays.

Returns & Exchanges

Your satisfaction is our priority. We want you to love your MINUdesign jewelry.

14-Day Return Policy

If you're not completely satisfied with your purchase, you can return it within 14 days of receiving your order for a full refund or exchange.

Return Requirements:

  • Items must be unworn, unused, and in original condition
  • All original packaging and tags must be included
  • Proof of purchase (order number) must be provided
  • Items must be returned within 14 days of delivery

How to Return

1

Contact Us

Email us at info@minudesign.com with your order number and reason for return.

2

Get Return Authorization

We'll send you return instructions and a return authorization number.

3

Ship Your Return

Carefully package the item and send it back to the address we provide.

4

Receive Your Refund

We'll process your refund within 5-7 business days after inspection.

Need Assistance?

Have Questions?

If you have any questions about shipping or returns, please don't hesitate to contact us. We're here to help!

Contact Us

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